Case Study: Kwik Trip boosts digital sales and off-premise ordering with Olo

Kwik Trip boosts digital sales 70% with Olo

Kwik Trip, a family-owned convenience store chain with over 700 locations, faced challenges in managing off-premise orders. They struggled with a manual process for third-party delivery that involved multiple tablets and error-prone manual entry at registers, which was difficult for employees. To address this, they partnered with Olo and implemented its Rails product.

Olo's solution streamlined operations by integrating ordering for carryout, curbside pickup, and third-party delivery. Using Rails consolidated all marketplace orders into a single dashboard, while Ordering enabled direct mobile purchases through the Kwik Rewards app. This resulted in a 70% increase in digital sales, a 50% rise in order volume, and improved order accuracy. Olo helped Kwik Trip own its guest relationships, streamline operations, and significantly boost sales.

Kwik Trip