Case Study: honeygrow simplifies payment management and reduces fraud with Olo Pay

honeygrow boosts authorization rate 7.4% with Olo

honeygrow, an East Coast-based stir-fry and salad concept, is a rapidly scaling digital-first restaurant that needed to simplify its payment management and protect its revenue from fraud. To achieve this, the brand turned to vendor Olo and its product Olo Pay to streamline its tech stack and handle transactions for both on- and off-premise orders.

The solution implemented by Olo aggregated orders and payments into a single platform. This resulted in a significant increase in honeygrow's authorization rate to 97.75%, prevented over $123,000 in fraudulent orders, and reduced chargeback costs by 82.86%. Olo also provided increased operational efficiency, simplified reconciliation, and led to higher guest satisfaction with a seamless payment experience.

honeygrow