Case Study: Family Express boosts digital revenue and streamlines ordering with Olo

Family Express boosts digital revenue 164% with Olo

Family Express, an Indiana-based convenience store chain, faced challenges with its previous online ordering system, which was difficult to manage and provided a poor guest experience. The brand sought a new technology partner and chose Olo for its Ordering platform to gain seamless integration capabilities and improve its digital ordering operations.

By implementing Olo's solution, Family Express gained real-time menu management tools, seamless order management via the Olo Dashboard, and access to actionable guest data. This resulted in a vastly improved guest experience and significant business growth. The vendor, Olo, helped the brand achieve a 164% increase in digital revenue, a 103% increase in order volume, and a 45.3% increase in average basket size.

Family Express