Case Study: Din Tai Fung boosts order frequency and guest sign-ins with Olo Accounts

Din Tai Fung boosts orders 61% with Olo Accounts

Din Tai Fung, a world-renowned Chinese restaurant brand, partnered with the digital ordering platform Olo. The brand sought to enhance its guest experience and drive engagement across its digital ordering system, utilizing solutions like Olo Order and later adopting the Olo Accounts checkout feature.

The solution implemented was Olo's passwordless Olo Accounts, which allows guests to sign in and checkout quickly. By using this Olo product, Din Tai Fung saw significant measurable impacts: a 109% increase in guest sign-ins, a 46% rise in guests saving payment cards, and Olo Accounts guests became likely to place 61% more orders per year compared to non-account guests.

Din Tai Fung