Olo
83 Case Studies
A Olo Case Study
Costa Vida, a fresh Mexican restaurant brand, was frustrated with its previous payment processor due to high hidden fees, slow onboarding that delayed new store openings, and a lack of digital wallet support that likely hampered sales. Seeking a better solution, they turned to their existing partner Olo and implemented its payment product, Olo Pay.
By switching to Olo Pay, Costa Vida achieved rapid 2-3 day onboarding per store and transparent pricing. The results were significant, including $700,000 in annual savings on processing fees, an 11% increase in authorization rates, and a 16% bump in digital sales driven by digital wallet access. Olo also provided advanced fraud protection, drastically reducing chargebacks.