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Case Study: Centro Restaurant Group boosts peak-hour throughput with Olo QR code ordering
A Olo Case Study
Centro Restaurant Group boosts peak-hour throughput by 20% with Olo
Centro Restaurant Group faced challenges common to fast-casual dining, including long lines at the register, high order inaccuracies, and operational inefficiencies. They partnered with Olo to optimize the dine-in experience by implementing Olo's QR code ordering system.
The solution allowed guests to order and pay via QR codes at their tables. This digitized 98% of transactions for Centro. The results with Olo included a over 20% increase in peak-hour throughput, a 90% decrease in order inaccuracies, and double-digit sales growth. Olo's system also streamlined operations and improved staff satisfaction through a redistributed service fee.
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