Case Study: CKE (Carl’s Jr. and Hardee’s) achieves digital hospitality growth with Olo

Carl’s Jr. and Hardee’s Enter New Era of Digital Hospitality

CKE, the restaurant group behind Carl’s Jr. and Hardee’s, faced a major digital gap before October 2020: no app, mobile ordering, integrated delivery, or loyalty program. After earlier attempts to build a unified ordering platform stalled, CKE needed a faster way to create a frictionless guest experience and become digitally relevant in the QSR space, so it turned to Olo.

Olo provided the restaurant industry expertise, integrations, speed, and ongoing support CKE needed to strengthen its digital ordering ecosystem. With Olo as a key part of the tech stack, CKE saw a lift in digital transactions and average check, improved service and restaurant management, and an uptick in average items along with reduced manual work.

CKE

Phil Crawford

Chief Technology Officer