Olo
83 Case Studies
A Olo Case Study
Another Broken Egg Cafe, a Southern-inspired breakfast and brunch chain, faced a critical challenge at the start of the pandemic when it was forced to quickly convert to off-premise-only service. The brand needed a technology solution to manage multiple sales channels safely and efficiently without overwhelming staff or compromising its elevated dining experience. For this, they turned to vendor Olo and its solutions.
By implementing Olo's Ordering, Rails, and Dispatch products, the brand streamlined operations and established robust pickup, curbside, and delivery channels. The solution from Olo led to significant results, including a 10% overall increase in off-premise sales, which grew from 2% to nearly 12% of total sales. The vendor's platform also drove substantial ticket growth, with average delivery tickets rising 69% over in-person dining and notable increases across all digital ordering channels.