Case Study: HBA Learning Centres boosts enrollment by 15% with Olark

HBA Learning Centres boosts enrollment by 15% with Olark

HBA Learning Centres, an Australia-based vocational education provider, faced a challenge where high website traffic was not converting into sufficient student inquiries, leading to lost revenue opportunities. To address this, they turned to the vendor Olark and implemented its live chat service to engage with visitors more proactively.

By using Olark's features like automatic greetings, offline contact forms, and chat transcripts for training, HBA was able to significantly improve visitor engagement. The solution from Olark was an overwhelming success, resulting in an estimated 15% increase in learner enrollment and creating a stronger relationship with prospective students.

HBA Learning Centres