Case Study: CyberCX achieves a unified 1,000+ workforce and boosted engagement (eNPS 36) with Officevibe

How We Helped CyberCX Unify 1,000 Employees from 22 Acquisitions

CyberCX, the leading independent provider of cyber security services in the trans‑Tasman region with 1,000+ professionals, faced the challenge of unifying staff from 22 acquisitions across multiple countries amid a tight talent market and the COVID pandemic. To address rapid integration and cultural shifts, CyberCX engaged Officevibe and its platform to better understand and support their distributed workforce.

Officevibe’s surveys, reports and OKRs gave CyberCX leaders real‑time visibility into employee frustrations, enabling open communication, responsive policies and a stronger culture of trust. Using Officevibe, they unified 1,000+ employees from 22 acquisitions and achieved an eNPS of 36 and alignment and engagement scores of 8.1, with engagement peaking at a two‑year high.

CyberCX

Melanie Truscott

Executive Director