Case Study: Service NSW achieves simplified Salesforce data protection and compliance with Odaseva

Service NSW simplifies Salesforce compliance with Odaseva across 2, 5, 7, and 10-year retention periods

Service NSW, a government agency providing a single point of contact for services in New South Wales, faced challenges with complex Salesforce data models, regulatory retention policies, and ensuring business continuity after their previous backup solution was discontinued. They sought a new Salesforce data protection and security solution from vendor Odaseva to manage these complexities and meet strict compliance mandates.

Odaseva provided a holistic enterprise solution that simplified data retention and backup processes for Service NSW. The implementation resulted in reliable daily monitoring, peace of mind regarding data governance, and confidence in their recovery plan through regular restoration exercises. Service NSW now trusts Odaseva's expertise for managing and protecting their critical Salesforce data.

Service NSW