Case Study: Yorkshire Building Society builds a more inclusive recognition culture with O.C. Tanner

Yorkshire Building Society celebrates 600+ yearbooks with O.C. Tanner

Yorkshire Building Society, a UK-based financial institution, faced a challenge with its employee recognition program. Their existing initiative only celebrated customer-facing staff, leaving colleagues in internal support functions like HR and finance feeling undervalued. To create a more inclusive culture, they partnered with the vendor O.C. Tanner.

O.C. Tanner implemented a solution centered on personalized Yearbooks to celebrate career anniversaries. The program was expanded to recognize employees starting at their third year of service. This resulted in a significant and measurable impact: within the first six months, over 600 Yearbooks were created, containing 3,700 comments and 1,100 photos from peers and leaders. O.C. Tanner helped YBS foster a widespread culture of appreciation, inclusiveness, and trust across the entire organization.

Yorkshire Building Society