Case Study: Texas Health Presbyterian Hospital Dallas builds a culture of recognition with O.C. Tanner

Texas Health Presbyterian Hospital Dallas sends 20,000 eCards a month with O.C. Tanner

Texas Health Presbyterian Hospital Dallas, a healthcare system with nearly 50,000 employees and 5,000 volunteers, faced the challenge of connecting its large, dispersed workforce through a unified culture of recognition. They lacked a centralized, system-wide program, making it difficult for employees and volunteers across hundreds of locations to feel appreciated and connected to the organization's mission. They partnered with O.C. Tanner to implement a new employee recognition program and service.

By implementing O.C. Tanner's platform, the organization created an easy way for everyone to recognize great work that aligned with core values. They also installed Appreciation Stations in facilities, allowing patients and families to directly thank caregivers. As a result, recognition became embedded in the culture, with over 20,000 eCards sent monthly to employees and volunteers, making them feel valued for their contributions.

Texas Health Presbyterian Hospital Dallas