Case Study: Ohio Living achieves lower readmission rates and healthier patients with O.C. Tanner employee recognition

Ohio Living lowers hospital readmission rates and boosts 5-star ratings with O.C. Tanner

Ohio Living, a healthcare organization, faced the common industry challenge of its workplace culture taking a backseat due to long hours and high-pressure situations. To overcome this, they partnered with vendor O.C. Tanner to implement its employee recognition solution to foster an employee-first culture.

By implementing O.C. Tanner's recognition program, Ohio Living created an environment where employee accomplishments are celebrated, connecting their work to the company's mission. This solution led to significantly healthier patients, resulting in measurable outcomes including one of the lowest hospital readmission rates in the state, fewer infections, and the highest quality outcomes in the organization's history.

Ohio Living