Case Study: Navy Federal Credit Union achieves a more connected recognition culture with O.C. Tanner

Navy Federal Credit Union boosts employee recognition to 526,000+ moments with O.C. Tanner

Navy Federal Credit Union, a large financial institution serving U.S. service members, sought to elevate its existing culture of appreciation. The challenge was to centralize and modernize their employee recognition efforts to make them more visible and accessible, enabling all employees to consistently celebrate success. They turned to vendor O.C. Tanner to help design and implement a new platform.

O.C. Tanner's solution was the "Celebrate You" platform, a comprehensive program integrating recognition into every aspect of an employee's career, from onboarding to retirement. The solution included tools for peer-to-peer recognition, milestone celebrations, and initiatives tied to wellbeing, volunteerism, and diversity. The results were significant, with 91% of employees affirming the company has special benefits and over 526,000 recognition moments created in a year. This successful partnership with O.C. Tanner helped transform the company's mission into employee passion and contributed to its top workplace rankings.

Navy Federal Credit Union