Case Study: Brillio achieves stronger recognition and culture engagement with O.C. Tanner

Brillio boosts platform adoption 77% in 9 months with O.C. Tanner

Brillio, a global digital technology services company, faced the challenge of evolving its employee recognition program to celebrate not just outcomes but also effort, intent, and core values. Their existing framework was often limited to specific timelines and approvals, which did not enable the everyday, peer-to-peer appreciation needed to support their agile culture. To address this, Brillio turned to vendor O.C. Tanner to re-engineer its program.

O.C. Tanner implemented a revamped recognition program called Thanks, which integrated with tools like Microsoft Teams and used AI to make giving recognition intuitive. The solution was designed to tie every recognition moment directly to company values and empower employees. As a result, Brillio saw a 77% platform adoption rate in just nine months, a 13% increase in overall recognition, and a 5% increase in employees using the platform, successfully embedding recognition into its everyday culture.

Brillio