O.C. Tanner
61 Case Studies
A O.C. Tanner Case Study
BDO, a global financial services firm, faced the challenge of low employee engagement and a culture that lacked recognition. Seeking to unify its widespread offices and build a culture that values people, BDO identified a need for improved recognition, career path planning, and performance feedback. To address this, the firm partnered with O.C. Tanner to implement a strategic recognition platform and culture change initiative.
O.C. Tanner worked with BDO to develop and integrate the "You Make a Difference" program, which was supported by extensive training and communication initiatives. The solution led to significant measurable improvements: a 19% increase in employees feeling appropriately recognized and a 10% rise in manager engagement. This cultural shift contributed to business outcomes, including one region reporting 12% growth, and successfully fostered a more connected and valued workforce.