Case Study: Criniti's streamlines bookings and gift cards across 9 venues with Now Book It

One Booking System to Sync Them All: How Criniti’s Streamlined All Their Venues

Criniti's, a Australian restaurant group with multiple venues, faced the challenge of managing operations and bookings across its expanding number of locations. They needed a unified system to streamline these processes and provide a consistent experience for both customers and staff. To address this, they partnered with the vendor Now Book It to implement their booking and management platform.

Now Book It provided a centralized solution that synchronized all Criniti's venues. The implementation included a group booking widget to reduce errors, unified gift card management, and streamlined tools for events and staff training. This resulted in a more cohesive operation and enhanced guest experiences. As a measurable impact, Now Book It helped Criniti's generate over $40,000 in gift card sales within a calendar year, with cardholders spending up to 20% more per visit.

Criniti's

Gunjan Gupta

Marketing Manager