Case Study: Long Chim achieves record covers and growth with Now Book It

Long Chim - Customer Case Study

Long Chim, a highly-regarded Thai restaurant in Sydney, sought to enhance its customer experience and gain control over its guest data to support business growth. The restaurant partnered with the vendor Now Book It to implement its booking and customer relationship management platform.

Now Book It provided a seamless booking system with features like automated customisable reminders, which extended Long Chim's personalised service. A key benefit was the exclusive ownership of its guest database, empowering the team to execute targeted engagement strategies. This solution from Now Book It led to record covers and resulted in the restaurant's biggest financial year to date in 2023.

Long Chim