Case Study: Garde Hospitality Group streamlines bookings and boosts revenue with Now Book It

How Garde Hospitality Group Perfected the Guest Experience with Now Book It

Garde Hospitality Group, a prominent hospitality group operating multiple high-volume restaurants in Fremantle, faced significant operational challenges. Manually managing the complexities of over 3,000 monthly bookings, including special offers with specific rules and pre-orders, was overwhelming for their staff and threatened the quality of their guest experience.

By implementing the booking platform from Now Book It, the group streamlined its operations. The solution automated bookings, pre-orders, and reminders, while a group availability widget redirected guests between their venues. Now Book It also provided a gift card feature that generated over $19,000 in additional revenue in one month. This drastically reduced admin time, eliminated errors, and allowed the team to focus on delivering superior service.