Case Study: Dott centralizes knowledge and speeds team alignment with Notion

How Dott’s writing culture centralizes knowledge on Notion

Dott, the shared e-scooter and e-bike company, needed a better way to capture meetings, processes, and decisions as it scaled. With teams growing quickly, onboarding was informal, knowledge lived in people’s heads, and engineers were spending too much time rehashing prior discussions instead of moving work forward. Dott used Notion for documentation, wiki, and project management to create a centralized home for critical company knowledge.

Using Notion, Dott built onboarding templates, a discussion database for decision records, a staff directory, and post-mortem templates. The results included faster onboarding—engineers went from taking three days to get set up to just a few hours—as well as better transparency, fewer repeat discussions, and stronger learning from outages. Notion helped Dott build a durable documentation culture and a long-term memory for the team.

Dott

Evan Reeves

Engineering Manager