Case Study: Figma keeps teams informed and aligned with Notion

Figma’s Knowledge Base Keeps Everyone Informed and Aligned

Figma, the collaborative design tool, needed a better way to keep product, operations, HR, and customer support aligned with company information in one place. Using Notion, Figma set out to create a flexible internal knowledge base that could serve new hires and tenured employees alike.

With Notion, Figma built “The Figmanual” as a centralized wiki, plus team-specific spaces like a support knowledge base and HR guidance, all organized in a customizable structure that could grow with the company. The result was a one-stop resource that kept information current and easy to find, improved alignment across teams, and adapted as Figma scaled, though the case study does not provide specific numeric impact.

Figma

Marie Szuts

Head of People Operations