Case Study: IBM achieves resilient, standardized, cost-efficient data centers with Nlyte Software

How IBM eliminated redundant systems and improved operational efficiency at scale

IBM faced the challenge of managing an enormous, fragmented infrastructure — roughly 70 internal data centers, four million square feet and about 50,000 racks (plus many client-site racks) — while driving resiliency, resource optimization, global standardization and reducing human error amid high workforce churn. Existing processes relied on dozens of disparate tools and “heroic” manual efforts, making capacity planning, lifecycle management and cross-organizational collaboration inconsistent and costly.

IBM implemented Nlyte DCIM in phased modules to unite DCFM and ITSM workflows, standardize space/inventory, power/path, thermal and lifecycle management, and enable bulk data migration and end-to-end workflow. The result was a dramatic tool consolidation (from 24 tools down to 5), faster rack moves (handling ~500 racks/day), improved capacity planning, analytics and simulation, stronger operational discipline and accountability, and measurable cost takeout and new revenue opportunities.

IBM

John E. Miller

Senior Technical Staff Member