Case Study: The Client Orchardist achieves stronger relationships and increased sales with Nimble CRM

The Client Orchardist - Customer Case Study

Ross Keating is founder of The Client Orchardist, a Gold Coast–based business and CRM consultant. As a solo entrepreneur working with Gmail, he needed a single, mobile-accessible system to centralize contact information, prospecting, communication, relationship and deal management.

He uses Nimble’s contact management, segmentation, group messaging, email tracking, Today dashboard and mobile app to create targeted segments with custom tags and fields, send personalized group messages, and monitor opens and clicks. That approach enables focused follow‑up with sub‑segments, stronger client relationships and ultimately increased sales and revenue.

The Client Orchardist

Ross Keating

Founder & CRM Strategist