Case Study: Ithaka Leadership achieves improved productivity and relationship-driven CRM with Nimble

Ithaka Leadership - Customer Case Study

Ithaka Leadership is a small UK management development consultancy that relies heavily on repeat business and close client relationships. When the team added two remote employees in 2013, their legacy CRM could not sync for off-site users, creating a pressing need for a cloud-based system that would keep customer records current, track LinkedIn and Twitter activity, tag and group contacts, log correspondence, and support lead and sales tracking.

After evaluating several options, Ithaka selected Nimble. The platform allowed easy import of existing contacts, seamless social integration, MailChimp connectivity, shared tasks and events, and built-in lead/sales tracking—reducing duplicated effort and improving workflow and productivity. Nimble’s responsive product team and simple user experience made it the right fit for keeping Ithaka’s relationships organized and their remote team aligned.

Ithaka Leadership

Chris Sturrock

Director