Case Study: Hikari Data Solutions achieves unified customer data and a stronger sales pipeline with Nimble

How Hikari Used Nimble + Office 365 To Unify Data Under One Roof

Hikari Data Solutions, a 2018 spin-off from EMIT Solutions, provides business intelligence, CRM, and data solutions for small and mid-size organizations. As Hikari grew, its data lived across Office 365, Autotask, ConnectWise, Skype for Business, Xero, Twitter, LinkedIn and more, leaving no single view of customers and forcing manual, time-consuming processes that made sales and marketing outreach inefficient.

Hikari adopted Nimble to unify contact data, enrich records with social and business insights, and centralize pipelines and communications. Nimble’s integrations (including Office 365 and PieSync), drag-and-drop sales tools, calendar-aware contact intelligence, Today Page dashboard, and templated group emails streamlined workflows, improved pipeline visibility, and strengthened Hikari’s sales. The result: a healthier pipeline, new CRM+BI offerings, and the ability to co-sell Nimble + Office 365 with partners to solve similar customer challenges.

Hikari Data Solutions

Eamon Moore

Chief Executive Officer & Founder