Case Study: Convert achieves unified customer data and streamlined team productivity with Nimble

How Convert Combined Nimble + Google Apps for the Ultimate Social CRM Productivity Suite

Convert is an agile, distributed team that provides affordable A/B testing software. They previously struggled with fragmented customer interactions across email, chat, social and phone and needed a centralized view of contacts, communications and documents to support collaboration and growth.

By integrating Nimble with Google Apps for Work (Gmail, Drive, Hangouts, Docs, Sheets) and connecting to tools like Zapier, Slack and Asana, Convert can tag, search and export customer segments, enrich and rank leads in shared spreadsheets, and keep calendars and notes synchronized. The result is a unified, secure contact database, faster team collaboration, streamlined workflows and greater confidence that critical customer data stays up to date as the company scales.

Convert

Dennis van der Heijden

Chief Executive Officer