Case Study: Fulfilltopia saves thousands and streamlines pipeline with Nimble + Office 365

Fulfilltopia Saves Thousands After Switching to Nimble + Office 365 from Salesforce

Fulfilltopia, a fast-growing third-party order fulfillment company in Virginia Beach, needed a simpler, more affordable CRM after years of costly, complicated Salesforce customizations (about $40K in development and $600–$700/month in fees). Nutshell and Pipedrive didn’t provide the infrastructure or Office 365 integration they required, so the team sought a cloud-based, easy-to-deploy solution with social channel support, AI-driven data enrichment, and reporting.

They switched to Nimble integrated with Office 365, cutting support and customization costs while gaining fast setup, responsive support, automated contact enrichment, email/form notifications, and visual pipeline management. The result: streamlined sales and marketing workflows, better prospect qualification and responsiveness, and plans to extend Nimble to their client success team.

Fulfilltopia

Eric Brown

Founder & Chief Executive Officer