Case Study: Denver Regional Transportation District achieves 60% crime reduction and 60+ felony clearances with NICE Systems' NiceVision solution

Denver Regional Transportation District - Customer Case Study

The Denver Regional Transportation District (RTD) is the public transit agency serving 2.5 million people across a 2,300+ sq. mile area with buses, trains, 23 rail stations and dozens of support facilities. RTD relied on a patchwork, non-networked surveillance setup that required on-site repairs, hampered monitoring of hundreds of cameras, and limited its ability to deter crime and provide admissible evidence for prosecutions.

RTD deployed NICE’s NiceVision digital video solution (NiceVision PRO and ALTO recorders) to create a fully networked, IP-based surveillance system with centralized servers and remote access. The upgrade delivered high-resolution, easily retrievable video that strengthened prosecutions and incident response — reducing crime by 60% in the first year and helping clear more than 60 felonies while preventing ongoing thefts and assaults.

Denver Regional Transportation District

Michael Sinclair

Security Systems Administrator