Case Study: ATS Euromaster improves employee experience with Netcall Liberty RPA

Using robotic process automation to free up staff and overcome manual processes

ATS Euromaster, the tyres and vehicle maintenance provider, employs more than 1200 staff across 260 centres and mobile technicians. Its IT environment relied on multiple legacy systems with limited interaction between them, so staff spent too much time copying and pasting and handling manual processing. The company wanted to give employees more productive and fulfilling work.

ATS Euromaster turned to Netcall’s Liberty RPA to automate repeatable tasks and transfer data between systems without human intervention. The first automated task runs up to 200 times a day, creating a significant time saving and reducing repetitive work for staff. Netcall’s RPA also helped connect core stock systems, improved employee experience, and led to broader adoption of RPA across the business.

ATS Euromaster

David Robson

IS/IT Director