Case Study: Transport for London saves 2,000+ hours with Netcall Liberty RPA

Transport for London saves 2,000+ hours with Netcall

Transport for London (TfL) faced an urgent challenge migrating over 20,000 critical engineering files from an obsolete, unsupported legacy system to a new application, with the constant risk of catastrophic data loss. They partnered with vendor Netcall to find a solution that could handle this complex data migration while preserving data integrity and business continuity.

Netcall implemented its Liberty RPA solution to automate the entire migration process. The bots replicated user interactions to generate and save each file, preserving critical reference numbers. This eliminated over 2,000 hours of manual work, saved a person-year of effort, and achieved a flawless, zero-data-loss migration, transforming a major business risk into a non-issue.

Transport For London