Case Study: Scrutton Bland achieves tangible ROI and clearer cost savings with Netcall Liberty Spark

Scrutton Bland’s digital transformation delivers tangible benefits and predictable return on investment

Scrutton Bland needed to stay ahead of rapid change in the accounting sector, driven in part by Making Tax Digital and the wider move to digitise finance functions. The firm wanted to keep delivering strong value for clients while helping them justify investment in new technology and understand where it would have the greatest impact.

Using Netcall’s Liberty Spark process improvement and mapping software, Scrutton Bland’s SB Digital team mapped client processes, added existing systems and time data, and built clearer business cases. Netcall says this helps clients see where savings and efficiencies can be made, what steps are needed to reach their goals, and the difference between old and new ways of working. The result is a clearer path to project objectives, tangible cost savings, and return on investment delivered within the first year.

Scrutton Bland

Ryan Pearcy

SB Digital Associate Director