Case Study: Farmers Insurance achieves faster, more flexible mailings with Neopost USA's DS-35 Folder Inserter

User-friendly technology makes mailings a snap for Farmers Insurance

Farmers Insurance, one of the country’s largest insurers, needed a better way to handle its Detroit District Office’s 1,000+ monthly mailings. District Manager Cristyn Castelli was frustrated by the high cost and limited flexibility of an external mailing vendor, and turned to Neopost USA for help with a more efficient in-house solution.

Neopost USA installed the DS-35 Folder Inserter, giving the team an intuitive system that could program jobs quickly and complete a 1,000-piece mailing in about one hour. The result was improved productivity, greater flexibility for last-minute changes, and significant cost savings, with measurable throughput reaching up to 1,200 envelopes per hour for one-page mailings.

Farmers Insurance

Cristyn Castelli

District Manager