Case Study: TriArch Real Estate Group achieves faster, more efficient rent statement delivery with Neopost USA's Neotouch

Real Estate Firm Adds New Levels of Efficiency, Cost-Savings and Security to its Monthly Rent Statement Delivery Process

TriArch Real Estate Group, a New York City-based real estate investment company, was spending up to 25 administrative hours each month manually preparing and delivering tenant rent statements. The process also required property superintendents to travel to the main office and created added costs for supplies, storage, and routine mail handling. To reduce this burden, TriArch turned to Neopost USA and its Neotouch SaaS mailing solution.

With Neotouch, TriArch automated monthly rent statement production and mailing from a web-based platform, allowing staff to print, sort, insert, seal, meter, and send bills from any computer, while also enabling electronic delivery options. According to TriArch, the new process takes less than 60 minutes and has saved about $2,000 per month by eliminating supply expenses and freeing staff to focus on higher-value work. Neopost USA also helped reduce business risk and improve the speed and reliability of rent statement delivery.

TriArch Real Estate Group

Ben Zises

Chief Operating Officer