Case Study: Proctor Financial saves time and money with Neopost USA's ConnectSuite e-Certify

PFI saves time and money through simple automation

Proctor Financial, Inc. (PFI), a national hazard tracking and lender-placed insurance provider, processes about 3,000 pieces of mail a day through a six-person mailroom team. With around 100 Certified Mail items each month, manual handling with handwritten forms and scanned documents was slowing productivity and adding unnecessary cost, so PFI turned to Neopost USA for help.

Neopost USA implemented ConnectSuite e-Certify, a web-based Certified Mail solution that let PFI enter tracking numbers online, view recipient signatures as retrievable images, and keep all certified mail records in one secure report. The result was a significantly easier process that saved money and physical storage space, improved tracking accessibility, and freed the mailroom team to focus on core duties.

Proctor Financial

Cristina Derieu

Senior Manager