Case Study: AOK achieves faster, more efficient mailroom processing with Neopost IN-700 Series

New IN-700 series postage meter: a positive user experience

AOK, a major health insurance company based in Munich, Germany, needed a faster, more efficient way to handle its busy mailroom operations. With a team of 20 employees processing bulk and mixed mail, the company worked with Neopost USA to field test the new IN-700 Series postage meter, also referenced as the IS-480 Eco in Germany, to help manage roughly 5,000 letters per day.

Neopost USA’s IN-700 Series solved AOK’s mailing challenges with features like an automatic mixed-size feeder, postal rate wizard, dynamic scale, and an intuitive color touch screen. The system was easy to use, quiet, and produced clear printing across different letter sizes and thicknesses, while also supporting AOK’s environmental goals as an Eco-Label product; the result was a flexible, efficient mailroom that could train staff quickly and keep high-volume mail moving on time.

AOK

Ingrid Kube

Mailroom Supervisor