Case Study: Energy Company achieves efficient, cost-saving mail processing with Neopost USA

Neopost USA’s Hardware, Software Solutions Give Energy Company a 21St Century Mail Environment

Energy Company, one of America’s largest independent suppliers of natural gas and electricity, was struggling with an outdated mailroom environment. Its manual processes and aging composition software created data quality, document security, envelope insertion, and document composition problems that slowed mail processing and prevented the company from taking advantage of postal discounts. Neopost USA addressed these challenges with a hardware and software solution that included a production inserter and output management software.

Neopost USA implemented a step-by-step mail automation solution featuring bar code/optical mark recognition technology and Satori Software’s Architect to improve document intelligence and address quality. The new setup allowed Energy Company to group documents into a single run, automate more jobs, reduce labor costs, and increase postal savings, while also providing a scalable platform for future growth.