Case Study: DJO Global digitizes customer invoices and saves time with Neopost USA

DJO Global - Customer Case Study

DJO Global, an American provider of orthopedic devices and rehabilitation products, needed to modernize and streamline the manual dispatch of its 32,000 monthly customer invoices in France. Before working with Neopost USA, the team relied on printers, enveloping, and postage machines, which took about half a day each day and was prone to technical disruptions.

Neopost USA implemented its Neotouch solution to help DJO Global outsource invoice dispatch and support both paper and electronic invoices. The rollout took less than a month, and within three months DJO Global had surpassed its goal of sending 50% of invoices electronically, reaching 75%. The company also saved one half-day per day in man-hours and reduced operational stress, while improving its image as a dynamic, innovative brand.

DJO Global