Case Study: Affinity Plus Federal Credit Union achieves faster, more secure document processing with Neopost USA

Affinity Plus Federal Credit Union Implements Award-Winning Document Processing Solution

Affinity Plus Federal Credit Union, one of Minnesota’s largest credit unions, needed a faster, more secure way to process high volumes of statements, notices, tax notices, and daily letters. After years of outsourcing and dealing with delays, rising costs, and concerns about protecting confidential member data, the credit union turned to Neopost USA and Loffler Companies for help, including a Neopost DS-1200 folder/inserter.

Neopost USA helped deliver an in-house automated document processing solution that included high-speed printing, modular folder/inserter hardware, and integration software to streamline statement production and mailing. The new process reduced delivery times by up to 50%, cut member calls about statements, improved security and compliance, and saved Affinity Plus more than $750,000 in the first year, with a return on investment in less than a year.

Affinity Plus Federal Credit Union

Keith Malbrue

COO