Case Study: Ranson reduces postage and paper costs with Neopost USA

A Taste of How Multichannel Communications can Help Grow Your Business

Ranson UK, a bakery products supplier serving customers across the UK, needed a better way to manage high volumes of customer communications. Using Neopost USA’s output management approach alongside existing Neopost equipment, the company had been manually sorting invoices and other documents for physical mail versus email, creating significant time-consuming labor.

Neopost USA implemented a simple multichannel communications solution that automated document routing based on customer preferences gathered through a survey. As a result, Ranson reduced manual sorting, improved communication accuracy, and cut postage and paper costs by around 20% within a month, while also helping invoices reach the right people faster and supporting timely payment.

Ranson

Marcin Rutkowski

Office and Administration Manager