Case Study: Tarrant County achieves 97% online recruiting and faster time-to-hire with NEOGOV Insight

Tarrant County - Customer Case Study

Tarrant County, Texas—a rapidly growing urban county serving about 1.7 million residents with 4,300 employees across 90 departments and roughly 100,000 annual applications—was hampered by a paper‑intensive, manual hiring process. Reliant on publications and job fairs, staff spent excessive time on file management and creating eligibility lists, which delayed hiring and often led to losing top candidates.

After piloting NEOGOV Insight in its five largest departments and rolling it out enterprise‑wide, the county moved to 97% online recruiting and applicant tracking. The system simplified internal and external use, sped up eligibility list generation and time‑to‑hire, reduced clerical work and paper use, enabled electronic applicant notifications and online tracking, and noticeably improved overall hiring efficiency and quality.

Tarrant County

Steve Horn

Tarrant County