Case Study: Santa Clara achieves streamlined, paperless hiring and reduced operating costs with NEOGOV

Santa Clara - Customer Case Study

Santa Clara County, home to Silicon Valley with a workforce of 15,000 and over 60,000 annual job applications, was hampered by a manual, paper-based recruitment and applicant-tracking process. Facing major budget cuts and layoffs, the county urgently needed to eliminate excessive printing, mailing and data-entry work, shorten a lengthy hiring cycle, and maximize productivity while reducing operating costs.

The county selected NEOGOV’s Insight Enterprise as a comprehensive, easy-to-use, and cost-effective solution that could be quickly implemented across departments. The system eliminated much of the paper-driven workload, cut administrative overhead, and freed HR analysts to spend more time managing the hiring process and interacting with internal and external customers, delivering measurable efficiency gains and cost savings.

Santa Clara

Luke Leung

HR Director