Case Study: San Bernardino County achieves rapid implementation and streamlined recruitment with NEOGOV

San Bernardino County - Customer Case Study

San Bernardino County, the largest county in the contiguous U.S. with about 14,000 employees, processes roughly 100,000 applications and 600+ recruitments annually. The County’s legacy applicant tracking system couldn’t scale or be easily customized to match its unique processes, was cumbersome for users, and lacked lifecycle tracking and the training and support the organization required—prompting a search for a one-stop workforce management solution with strong customer service, flexible configuration, and a guided implementation.

NEOGOV delivered a straightforward implementation in under 30 days with an intuitive interface and a dedicated Customer Success team, minimizing training time and accelerating adoption with best-practice guidance. Flexible customization and improved management insight boosted productivity; the County is moving to full HRIS integration and has streamlined recruitment efforts—enabling rebranding, expanded outreach (job fairs and kiosks), and progress toward becoming an employer of choice.

San Bernardino County

Tony Gautier

Recruiting Supervisor, City and County of Denver