Case Study: College of Saint Benedict achieves faster, paperless onboarding with NEOGOV Onboard

Marlene Ergen, Employment Manager of Human Resources, College of Saint Benedict Saint John’s University - Customer Case Study

College of Saint Benedict and Saint John’s University are two integrated Catholic liberal arts colleges in central Minnesota serving more than 3,800 students and about 1,055 employees across 82 departments. Their HR team handled onboarding manually—two HR assistants spent roughly 45 minutes per new hire on paperwork plus another 45 minutes for benefits, creating a time-consuming bottleneck during peak hiring (about 100 hires annually).

After implementing NEOGOV Onboard, the colleges automated forms and pre‑start communications, cutting labor and printing costs, reducing face‑to‑face onboarding time, and freeing HR staff for higher‑value work. New employees now receive information before their first day, speeding orientation and improving the overall onboarding experience.

College of Saint Benedict

Marlene Ergen

Employment Manager of Human Resources, College, Saint Benedict Saint John’s University