Case Study: Dakota County achieves 94% online applications and streamlined, paperless hiring with NEOGOV Insight

Dakota County - Customer Case Study

Dakota County, a large Minnesota county serving roughly 400,000 residents with 37 departments and about 1,800 employees, struggled with a decentralized, paper‑intensive hiring process that produced inefficient reporting, tracking and manual mailing workflows. Each jurisdiction had specialized needs, and the county needed the ability to accept online applications, streamline data entry and electronic routing, and improve recruitment reporting.

NEOGOV implemented its Insight system and guided the county through a smooth transition; 94% of candidates now apply through a centralized online recruitment site, eliminating thousands of paper documents and dramatically reducing processing time. The intuitive interface increased applicant volume and broadened the candidate pool, allowing HR to focus on strategic hiring, while ongoing use of Insight’s reporting and screening tools promises further process improvements.

Dakota County