Case Study: City of Avondale achieves streamlined, automated performance evaluations with NEOGOV Perform

City of Avondale - Customer Case Study

The City of Avondale, a 500-employee municipality with 14 departments, was struggling under a manual, paper-based performance review process for roughly 460 annual evaluations. The paper workflow required extensive time and labor to collect forms and calculate results, and the city needed a more efficient, automated solution.

Avondale implemented NEOGOV Perform (complementing its NEOGOV Insight recruitment system), giving staff a single login for online evaluations and earning positive employee feedback for ease and flexibility. Recent product enhancements added form flexibility; the result has been a streamlined, less labor-intensive review process and the ability to shift toward more frequent, year‑round performance management.

City of Avondale

Darcy Lowery

Senior Human Resources Analyst, City of Avondale