Case Study: City of Denver achieves streamlined, paperless recruitment with NEOGOV Insight Enterprise

City and County of Denver - Customer Case Study

The City and County of Denver, a 8,000-employee government with roughly 60,000 annual applications, needed to replace a 15-year-old legacy recruiting system to boost efficiency, reduce heavy paper processing, and support public‑sector hiring rules (eligibility lists, testing, adaptable rules). An early move to a private‑sector PeopleSoft solution proved insufficient, so Denver sought a flexible, low‑customization e‑recruitment platform built for government needs.

Denver implemented NEOGOV Insight Enterprise, preserving key legacy functions while delivering a user‑friendly online application and applicant tracking. The system eliminated thousands of paper documents, freed staff to focus on candidate evaluation, increased the number of qualified applicants, and earned positive departmental feedback—supported by NEOGOV’s training and customer‑success resources.

City of Denver

Tony Gautier

Recruiting Supervisor