Case Study: Avaya achieves clearer, more engaging product demonstrations and increased sales with NEC Display Solutions

Avaya showcases its solutions with NEC displays

Avaya, Inc., an international IP telephony company using a Miami showcase room to demo products to about 500 visitors a year, faced poor image quality and slow response from its old displays that limited effective demonstrations. Avaya turned to NEC Display Solutions, installing two 40" MultiSync LCD4000 large-screen displays and two 20.1" MultiSync LCD2090UXi desktop monitors to deliver the high resolution, quick response and sleek aesthetics required.

NEC Display Solutions’ deployment of the LCD4000s and LCD2090UXis produced brighter, sharper images with wide viewing angles, allowing Avaya to run telecomm applications, multimedia, PowerPoint and CRM demos directly from a PC and even use the room as an auxiliary briefing space. Customers reported clearer visuals and Avaya saw measurable business impact from better demonstrations — the company’s closing rates reached 90% following the upgrade.

Avaya

Alex Lopez

Senior Manager Executive