Case Study: Zuora Streamlines Global Travel and Expense with Navan

Zuora cuts expense approval time by 60% with Navan

Zuora, a tech company providing a monetization platform, faced challenges with inefficient and manual travel and expense management. Their previous system was rarely used, leading to paper-based processes, long reimbursement wait times, and a significant administrative burden for finance teams. To address this, Zuora adopted Navan's AI-powered platform for business travel, expense management, corporate cards, and travel payments.

By implementing Navan, Zuora automated its T&E processes with AI. The solution provided an intuitive booking experience, automated expense coding, and applied policy-based auto-approvals. This transformation delivered substantial results, including 31% savings on hotels and a 60% reduction in the time managers spent on expense approvals. Navan's platform provided real-time visibility and streamlined operations across Zuora's 17 supported countries.

Zuora