Case Study: We Buy Any Home achieves greater efficiency and customer service with Natterbox AI

We Buy Any Home Boosts Efficiency & Customer Service with Natterbox AI

We Buy Any Home, a leading UK property buyer, was handling thousands of inquiries each month and struggling with missed calls, high-volume low-value conversations, and costly overflow support. Its previous provider could not deliver enough real-time support or platform improvements, making it difficult for the sales team to focus on revenue-generating work.

Natterbox implemented a unified voice and AI solution using AI Agents to qualify leads, automate call logging in Salesforce, and handle overflow calls. In the first 30 days, Natterbox’s AI handled over 650 calls, automated 30+ hours of talk time, managed 81% of calls without human escalation, qualified 175+ callers, and filtered out 100+ nuisance callers, while also saving We Buy Any Home £4,000 per month and routing over 1,000 previously missed calls.

We Buy Any Home

Elliot Castle

Founder & CEO